Shipping policy

Shipping Policy

Thank you for shopping at FlexWrap! We are committed to delivering your order as quickly and safely as possible. Below are the terms and conditions that constitute our Shipping Policy.

1. Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped, along with a tracking number.

2. Shipping Rates & Delivery Estimates

We offer reliable shipping options to get your order to your doorstep without surprises:

Shipping Method Estimated Delivery Time Shipping Cost
Standard Shipping 7–12 business days FREE (On all orders)
Express Shipping 4–7 business days $9.99 USD
  • Note: Delivery times are estimates and commence from the date of shipping, rather than the date of order.

3. Tracking Your Order

Once your package is on its way, we will send you an email containing your tracking number and a link to track your shipment. Please allow 24–48 hours for the tracking information to update.

4. Damages and Issues

FlexWrap is not liable for products damaged or lost during shipping. However, if you received your order damaged, please contact our support team immediately at [Insert Support Email] with photos of the packaging and product, and we will help you file a claim or arrange a replacement.

5. Incorrect Address Disclaimer

It is the responsibility of the buyer to ensure that the shipping address entered is correct. If the package cannot be delivered due to an incorrect or incomplete address, the customer may be responsible for additional shipping fees to resend the item.